Compliance guide6 min read
Think 25 Age Assurance for Gambling Venues
Think 25 in betting shops, casinos, bingo halls and AGCs: the 2024 rules, and how AI age estimation helps staff spot customers who may need an age check.
Bingo halls: consistent checks, session after session.
Bingo venues welcome large numbers of customers in short windows. ClientScan checks faces at the entrance against your self-exclusion list and prompts age checks where needed.
- Bingo industry self-exclusion scheme
- BISES
- Mandatory since 30 Aug 2024
- Think 25
- Age validation
- < 1 sec
The bingo challenge
Session start times bring many customers through the door at once — the moment when checking faces against a list of excluded people, and judging who might be under 25, is hardest.
Age verification has also been a focus for the regulator. Its 2023 consultation highlighted bingo as an area of concern, and since 30 August 2024 bingo premises must apply Think 25, with smaller venues no longer exempt from test purchasing.
How ClientScan helps bingo operators
- Self-exclusion checks on entry against your database, in under 200ms per face.
- Handles busy arrivals — multiple faces detected and compared simultaneously.
- Think 25 prompts from age validation in under one second.
- Alerts via WhatsApp, email or on-screen.
- Demographic reporting on footfall, age and gender.
- Multi-venue — one central cloud database for your estate.
Works with your scheme
Whether your venues use BISES or SmartEXCLUSION, ClientScan gives your team a consistent way to recognise excluded customers.
Frequently asked questions
01Which self-exclusion schemes apply to bingo?
The Bingo Industry Self-Exclusion Scheme (BISES), run by the Bingo Association, covers licensed land-based bingo premises across Great Britain. SmartEXCLUSION also covers high-street bingo.
Further reading
Related insights
Explainer3 min read
UK self-exclusion schemes explained: MOSES, SENSE, Bacta, BISES, SmartEXCLUSION and GAMSTOP
Which multi-operator self-exclusion scheme covers which kind of gambling venue in Great Britain, how customers enrol, and what each scheme means for operators.
Compliance guide5 min read
Self-exclusion in land-based gambling: what the rules require of your venues
A practical guide to Gambling Commission self-exclusion requirements for betting shops, adult gaming centres, bingo halls and casinos — and what effective enforcement looks like.
Talk to us
See how ClientScan works for bingo halls.
Find out how ClientScan helps your team enforce self-exclusion and Think 25 — on standard hardware, with the cameras you already have.