Bingo venues welcome large numbers of customers in short windows. ClientScan checks faces at the entrance against your self-exclusion list and prompts age checks where needed.
Session start times bring many customers through the door at once — the moment when checking faces against a list of excluded people, and judging who might be under 25, is hardest.
Age verification has also been a focus for the regulator. Its 2023 consultation highlighted bingo as an area of concern, and since 30 August 2024 bingo premises must apply Think 25, with smaller venues no longer exempt from test purchasing.
Whether your venues use BISES or SmartEXCLUSION, ClientScan gives your team a consistent way to recognise excluded customers.
The Bingo Industry Self-Exclusion Scheme (BISES), run by the Bingo Association, covers licensed land-based bingo premises across Great Britain. SmartEXCLUSION also covers high-street bingo.
Further reading
Since 30 August 2024, betting shops, casinos, adult gaming centres, bingo and FECs must apply Think 25. What changed, what test purchasing means, and how technology can help staff.
Which multi-operator self-exclusion scheme covers which kind of gambling venue in Great Britain, how customers enrol, and what each scheme means for operators.
A practical guide to Gambling Commission self-exclusion requirements for betting shops, adult gaming centres, bingo halls and casinos — and what effective enforcement looks like.
Talk to us
Find out how ClientScan helps your team enforce self-exclusion and Think 25 — on standard hardware, with the cameras you already have.