ClientScan recognises customers excluded through SENSE, alerts hosts when VIPs arrive and flags people of interest — all from the cameras at your entrance.
Under SENSE, a single application excludes a customer from all licensed land-based casinos in Great Britain. That makes the national list long — and every casino responsible for recognising anyone on it.
Casinos typically check ID at reception. ClientScan adds a consistent, automatic check that doesn't depend on the right person being on duty — and extends recognition to other entrances and gaming floors.
Biometric recognition requires a clear purpose, transparency and a DPIA. Read our UK GDPR guide.
SENSE (Self-Enrolment National Self-Exclusion). One application excludes a customer from every licensed land-based casino in Great Britain.
Further reading
Which multi-operator self-exclusion scheme covers which kind of gambling venue in Great Britain, how customers enrol, and what each scheme means for operators.
How UK GDPR applies to facial recognition for self-exclusion in gambling venues: biometric special category data, lawful basis, DPIAs, signage, retention and what the ICO has said.
A practical guide to Gambling Commission self-exclusion requirements for betting shops, adult gaming centres, bingo halls and casinos — and what effective enforcement looks like.
Talk to us
Find out how ClientScan helps your team enforce self-exclusion and Think 25 — on standard hardware, with the cameras you already have.